Internship Details

Internship Title : Intern, Client Servicing
Company Name : Cactus Communications
Last Updated : Jan 17, 2019
Vacancy Location : Mumbai - India
Internship Category Customer Support
Work Type Full-time
Number of Openings 3
Salary 21000
Start Date (Approx.) Oct 22, 2018
End Date (Approx.) May 20, 2019
Skills Internal Communications, Customer Service, English
Description As an intern, you will: Responsibilities: 1) Monitoring all team processes to ensure deadline compliance 2) Coordinating with internal team members and external teams for effective and timely workflow transfers 3) Assisting CS team in processing client responses and configuring assignments on the team interface 4) Daily - Processing client responses and configuring service pack components on the Whiteboard interface for process allocation 5) Daily - End-of-day clearing of team interface within stipulated deadlines 6) Daily - Coordinating with workflow management team to ensure transferred team processes are returned on time 7) Daily – Coordinating with internal team members to extend pack deadlines wherever necessary