Internship Details

Internship Title : Intern, Customer Service
Company Name : Cactus Communications
Last Updated : Jan 17, 2019
Vacancy Location : Mumbai - India
Internship Category Customer Support
Work Type Full-time
Number of Openings 1
Salary 21000
Start Date (Approx.) Nov 19, 2018
End Date (Approx.) May 18, 2019
Skills English, Customer Service, Customer Satisfaction, Customer Oriented, Written communication, Effective Communication
Description You will learn to: 1.Support customers by responding to inbound chats, and configure jobs 2.Provide customers with first contact resolution and create a low-effort customer experience 3.Convert new and prospect customers into fans of our services by giving them the best suited price /service/delivery options in the first go 4.Identify critical customer service issues and report them 5.Work with cross- cultural team and get a chance to interact with global clients You're a perfect match if you are: •Willing to work full-time from our office in Andheri East •Willing to work in shifts- 7:00-16:00 hours or 14:00-23:00 hours •Willing to work for duration of 6 months