Internship - Customer Support

Internship Title : Customer Service
Company Name : Outmarch
Last Updated : Oct 02, 2022
Vacancy Location : Pune - India
Internship Category Customer Support
Work Type Full-time
Number of Openings 1
Salary 10000
Start Date (Approx.) Aug 15, 2022
End Date (Approx.) Nov 30, 2022
Skills Interpersonal Communication Abilities
Description Selected intern's day-to-day responsibilities include: 1. Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction 2. Establish a trusted and strategic advisor relationship to help drive the continued value of our products and services 3. Maintain and develop customer success strategies and best practices, as well as customer support content 4. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning 5. Maintain existing customer success metrics and data as directed